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Open the terms for your account

These terms set the rules for your chelse888 account, from how you open it to how we handle changes, checks and closures.

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Explore how these rules apply

chelse888 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to the account you open with us and to any action linked to that account, including sign-in, identity details, requests, withdrawals and closure. Where local law asks for extra steps, we may ask you to confirm your name, contact details or payment route

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before a request moves on. If a rule in your location conflicts with a clause here, the local rule takes priority and the affected part will not apply. We may change these terms when our process, security needs or legal duties change, and the version shown
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on this page is the one that applies from the time it appears. Keep your details current so notices reach you. If we pause access, the reason will stay tied to your record, not a general account message.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERM CONTACTS

Browse ways to ask about terms

If a clause is unclear, send us the exact sentence and the account email you used, so we can match the record quickly. We handle term queries through the same channels we use for account changes, and we may ask for a short identity check before making a correction. That keeps the record tied to you, not to a stray inbox thread. Please keep your request specific when you want a change to dates, contact details or consent records.

Team online

Email a terms query

Send the exact clause, your account email and any screenshot that shows the issue. We use that to match your record and answer with the right version of the terms.

Use in-account chat

If you already have an account, open chat from inside your login area and ask for the term section you want checked. We may ask a quick identity match before we reply.

Send a web form

A short form works well for change requests, missing notices or questions about local-law access. Add a reachable phone number or email so we can return to the same thread.

RECORD CARE

Switch to record handling details

We keep only the records needed to run your account, answer queries and meet legal duties. That includes login logs, contact details, consent records and the message trail linked to your request.

Data we keep

We keep the data needed to run your account, answer your requests and meet record duties. Anything outside that purpose is not kept in active use unless local law asks for it.

Cookie handling

Cookies help the page remember your session, language choice and whether you have already seen a notice. They do not change the terms, and you can clear them through browser settings at any time.

Account security

Use a private password, keep your contact details current and sign out on shared devices. If we spot a mismatch on sign-in, we may pause access until you confirm the account belongs to you.

Record retention

We keep contract and support records only as long as needed for account handling, dispute checks and legal duties. After that, the records are removed or kept in a limited archive where law requires.

Change requests

If you want to update consent, contact details or an account field, send the request from the email on file. That lets us trace the request and apply the change to the right record.

Who to contact

For a terms issue, use support, email or the form listed on this page. Add your account email and the clause you want checked so we can reply on the correct record.

Open common questions on terms

These answers cover how the terms work when you open an account, send a correction or ask us to check a clause. If the wording on your screen and the wording in your record do not match, contact us with the same email on file so we can look at the right version. Where local law gives a different rule, that rule applies instead, and the rest of the page stays in place.

They cover account use, access checks, record handling, changes to your details and the way we respond when local law affects a clause. If a separate page says something different on one point, the more specific wording applies there.

Yes. We may update them when our process, security needs or legal duties change. The version shown on the page when you return applies from that time, so it is worth checking before you act.

Access depends on local law and is available where local law permits. If a place restricts access, we do not let the blocked part of the terms operate there, even if you can open the page.

Send the correction from the email on file, plus the field you want fixed. We may ask for a short match against your record before changing the entry, especially if the request affects identity or contact details.

Only for as long as needed for account handling, dispute checks and legal duties. After that, records are removed or moved into a limited archive if a law asks us to keep them for longer.

Use the support path on this page and include the exact clause, your account email and any reply deadline you have in mind. That helps us answer against the correct record instead of a general inbox.

Open the terms for your account

Browse ways to ask about terms

Email a terms query

Use in-account chat

Send a web form

Switch to record handling details

Data we keep

Cookie handling

Account security

Record retention

Change requests

Who to contact

Open common questions on terms

01 What do these terms cover?

02 Can the terms change after I open my account?

03 How do I know whether I can open an account?

04 What if my details are wrong?

05 How long do you keep my records?

06 Who should I contact about a clause?

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